Please allow at least
48 business hours for responses regarding order status, tracking or general
inquiries via email. If you have a question regarding an order you may contact our customer service department (1-888-724-0178 ext. 101), please be sure
to include the following information: Date ordered; order number; name; address & email used for your order. If any of this
information is missing, it will delay our response to you..
We try to ship all orders within 48 hours of receiving them. Weekends, holidays
and high volume online traffic may delay this slightly. Depending on location, orders tend to arrive 2-3 business days after
ordering. However, we kindly ask that U.S. customers allow at least
5-7 business days for delivery and that International customers allow
at least 7-10 business days for delivery, after processing. International customers please also consider custom
holds may delay your delivery. Please note; All sale/discount items can not be returned for a refund! Store credit only unless otherwise noted!
Return & exchange
requests will be honored within 7 days from when your
shipment is received. However, we require that customers notify Mishka
(1-888-724-0178 ext. 101 or firstname.lastname@example.org)
of any problems with merchandise within 48 hours of receipt. Items
must have their original packaging and in new un-worn condition. All
refunds will be refunded for future STORE CREDIT ONLY. Refunds are not
available for any product after the 7 days. All sale/discount items
CANNOT be returned for a refund or exchange unless the product is
faulty or damaged. Exchanged items are NOT guaranteed to be in stock
and customers may have to receive store credit if items are out of
stock. Store credit only unless otherwise noted!
Tracking your Order:
tracking numbers are emailed to the email account you used when
ordering with our site.
We use USPS for ALL international orders to minimize your cost. Unfortunately
USPS does not offer tracking numbers once upon scanned goods. We will post a USPS tracking
number in your orders comments section once your order is marked Shipped
in your Mishka account profile. To get to your Mishka account profile, click the "Store" tab in our overhead menu and select "My
Account" from the drop down "Select Option" menu to the right.